Unlock the true potential of your product
Identify which features are used the most and least. Which user groups are using what features? Which features are driving growth?
Group users based on their login frequency, time spent, activity levels and much more. Create your own user cohorts and track users with high churn potential.
Track key performance indicators like signup trends, login frequencies, onboarding interactions etc. to ensure better customer product interaction.
Provide active agent support, demos with screen sharing to improve onboarding success.
Communicate with your incoming users with simple rule based messaging and process automation.
Proactively support your customers with live chat. Agents can help with user queries and onboarding.