Agents can create and assign tasks to the team internally.
They can also associate task for every customers as per their request and it can further be used as an issue tracker.
Fibotalk widget support all regional languages.
Chat with your facebook page visitors from the same fibotalk window.
Fibotalk provides continuous visitor alerts to your agents, even when they are offline!
Transfer all your docs , images, videos while chatting
One agent can handle multiple accounts with Fibotalk.
The chat widget is completely mobile compatible for visitors, even with a non-mobile compatible website.
The visitor's location, time, country and device info will be provided to agents to provide a deeper insight into customer behaviour patterns.